Troubleshooting
Something isn't working? Start here.
- Attendees can't find my event What to check when the short code or a QR code doesn't bring up your event in the app.
- My changes aren't showing in the app Why an edit you made in The Fox Den hasn't reached attendees yet, and how to fix it.
- I can't publish my draft What "Not ready to publish" means, and the two ways to fix it.
- I can't sign in Forgotten passwords, Microsoft sign-in, invitations that have run out, and confirming your email.
Still need help?
Sign in to The Fox Den and choose Help, then Contact support. Your request includes your account and the page you're on, so we can get straight to it.