Invoices

Find your invoices, download them, and choose where they're emailed.

Updated November 4, 2026

Find an invoice

Invoices in The Fox Den lists what the account has bought, with any credits against it. Open one to see its details, and choose Download PDF for a copy.

Where invoices are emailed

Each invoice is emailed to the person who made the purchase, and to the account's billing email if it has one.

The account owner sets the billing email and address on Home: choose Edit on the account's details. The billing address is also filled in for you at checkout.

Credits

If part of a purchase is refunded or credited, a credit note shows against the invoice, and you can download it too.

Upgrading an event to a larger plan credits the add-ons the new plan includes. Their credit note shows against the add-ons' invoice, and the money goes towards the upgrade's invoice, so you pay less for it. See Plans and add-ons.

Still need help?

Sign in to The Fox Den and choose Help, then Contact support. Your request includes your account and the page you're on, so we can get straight to it.

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